10 Point Service Commitment

This is our unique commitment to customers wishing us to supply building and joinery services to them:

Highest Standard of Workmanship

We will carry out all work to the highest standard and will only consider a job done when you’re completely satisfied.

Friendly & Trustworthy

We will provide a friendly and trustworthy service. Any issues or concerns will be dealt with as quickly as possible.

Honesty & Integrity

We will deal with all customers & clients with honesty and integrity. We rely on word of mouth so want to hear that you’re happy with the work we do for you.

Open & Transparent

We will be open and transparent. There will be no hidden charges and any changes to contract will be discussed and agreed prior to the work being done.


We will be there when we say we will. If there are unforeseen circumstances which mean we can’t be on site, we’ll let you know as early as possible.


We will treat your home with respect and minimise any disruption or inconvenience to you.

Safety Conscious

We will operate within health & safety laws to ensure that building risks are minimised.

Time Conscious

We will deliver projects on time and within budget. We will keep you informed of any changes to timescales if they become difficult due to circumstances outwith our control.

Quality Control

We will provide a comprehensive snagging service, free of charge, so that you can be 100% confident in the work we’ve done.